Terms of Trade

By placing this order you must accept the following terms of trade:

All merchandise supplied remains the property of Compass Seminars PTY Ltd until paid for in full.

All book orders will incur Postage and Packaging costs at a rate of $7.90 for every $100 (or part thereof) of books ordered.

Terms for Seminar Orders:

Credit is extended on the understanding that full payment will be made by the due date stated on the invoice. Responsibility for ensuring payment occurs rests with each named individual on the account. We reserve the right to charge an additional $20 administration fee for each month an account remains outstanding following the first overdue reminder notice. Unpaid accounts will be passed to our debt collector and all associated collection costs will be added to the outstanding total

Seminar Withdrawals and Non Attendances:

Should your circumstances mean that you are no longer able to attend you are welcome to transfer your registration to another person (please advise us so that we can amend our records accordingly). If a replacement isn't possible then we will provide you with a refund (less a 15% administration fee), provided that we receive at least 10 days notice prior to the seminar. Any less then 10 days notice and we will only be able to provide a 50% refund of your registration fee. No refunds are available for cancellations in the final 24hrs prior to a seminar or for un-notified non attendance on the day.

Withdrawals in the 24hrs prior to the seminar, and on the day of the seminar, who have not yet paid will still be required to pay the full balance of this account as per the provisions of the 'Credit' paragraph above.

Seminar Cancellation:

In the unlikely event the training does not go ahead we will re schedule the seminar and offer a full refund to those who can not attend on the new date. If the seminar is cancelled all delegates who have paid will be offered either a credit on a future Compass Seminar (within 12 months of the cancelled one), or a full refund of their registration fee. All refunds must be requested in writing (email) and clearly identify who the refund cheque is to be made out to. We accept no responsibility for any other costs incurred by delegates as a result of a seminar cancellation.

Terms for Book and Merchandise Purchases:

All books and merchandise supplied on the basis that full payment must be made to us by the due date stated on the invoice. You agree that we may charge an additional $20 administration fee for each month (or part) that an account remains outstanding following the first overdue reminder notice. Unpaid accounts will be passed to our debt collector and all associated collection costs will be added to the outstanding amount.

The risk in all books and merchandise will pass to you on delivery but they remain our property until all outstanding accounts are fully paid. Until all accounts are fully paid you agree that we (or our agent) have the right to enter your premises without liability for trespass and retake possession of the books or merchandise.

We are not under any duty to accept books or merchandise returned by you and will do so only on terms agreed prior to purchase or ordering.